Ready to play? Please ensure you tried out the ID scan feature before reaching out to Support. You can find this under the "Account" section. Type in the information exactly as it is shown on your ID or the scan may not be able to verify you. Spelling errors or spelling variations (e.g. entering “John” instead of “Jonathan”) may automatically fail the verification process.

If your verification was not automatically approved, you can reach out to us directly by clicking the “Contact Support” button in the app.