In order to update your address on file, please contact us directly by clicking the “Contact Support” button in the app!
What Do I Need to Present?
What Do I Need to Present?
Please have a valid copy of your ID or US-passport present, along with proof of residency.
Proof of Residency
Proof of Residency
Examples of accepted proof of residency include a utility bill, piece of mail, mortgage/lease agreement, bank statement, etc within the last 30 days!
How Does the Process Work?
How Does the Process Work?
Because we must first confirm account ownership before proceeding with any account holder changes, you will be sent a verification link on your mobile device upon requesting an address change. You will need to submit a photo of your ID and a selfie holding up the ID next to your face. You can attach your proof of residency for your new address in response to this email as well. Once you've successfully uploaded the requested information our team will be able to further assist!