Self-Exclusion is a set amount of time for which you will not be able to play on Underdog.
At Underdog, we are committed to providing our customers with the necessary tools and resources to ensure safe and responsible play. Self-Exclusion allows you to take long, self-imposed breaks from playing. These periods can be set for 1 year, 3 years, 5 years, 10 years, or lifetime.
Please understand that this is something that cannot be undone; if you choose to self-exclude, we cannot change this. You will be immediately logged out upon confirmation.
Any unsettled Contests will be settled on the result of each Contest. You can contact Underdog support to arrange for the payment of your winnings in all states excluding Pennsylvania, where all winnings awarded during the self-exclusion period are forfeited.
You can Self-Exclude by following these steps:
Head to Account and scroll to Preferences
Select Responsible Gaming Limits
Toggle to Exclusion
Set your desired length of self-exclusion and Save
Self-Exclusion FAQs
Can I view my contests during Self-Exclusion?
Once you confirm your Self-Exclusion, you will be signed out of your account and unable to sign back in until the exclusion period has expired. You will be unable to view any of your contests during the Self-Exclusion period.
Can I remove a Self-Exclusion?
You cannot remove a Self-Exclusion. You will be unable to access your account until the exclusion period has expired.
Why can't I access my account?
Once you confirm your Self-Exclusion, you will be signed out of your account and unable to access the account until the exclusion period has expired. If your account has a remaining balance, please reach out to Customer Support to arrange the payment of that balance.