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Cool-Off

Updated this week

A Cool-Off is a set amount of time during which you will not be able to play on Underdog.

At Underdog, we are committed to providing our customers with the necessary tools and resources to ensure safe and responsible play. A Cool-Off allows you to take short, self-imposed breaks from playing. These periods can be set for 3 days, 7 days, 30 days, 3 months, 6 months, or 9 months.

Please understand that this is something that cannot be undone; if you choose to cool-off, we cannot change this. You will be immediately logged out upon confirmation.

The account will be automatically re-enabled at the end of the cool-off period. Any unsettled contests will be settled on the result of each contest. You can contact Underdog support to arrange for the payment of your winnings.


You can Cool-Off by following these steps:

  1. Head to Account and scroll to Preferences

  2. Select Responsible Gaming Limits

  3. Toggle to Cool-Off

  4. Set your desired length of self-exclusion and Save

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