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Setting Limits
Updated over 2 weeks ago

Once set, a limit cannot be increased or removed for 90 days

User limits are self-imposed and can be set in the Responsible Gaming tab. Setting limits protects your play and helps prevent spending beyond your budget or chasing losses.

These limits can be set to either Daily, Weekly, or Monthly. All limits are set on a rolling time basis, meaning they do not necessarily reset to 0 at the start of the day/week/month. Below, you can find more information on each type of limit and instructions for setting a limit.


Deposit Limit: the amount of money you can deposit in a set period.

This limit will go into effect immediately and includes deposits made prior to setting the limit if those deposits were made within the selected timeframe.

Mobile

  1. Head to the Account tab in the lower right corner

  2. Scroll to Preferences and select Responsible Gaming Limits

  3. Select Limits, and scroll to Deposit Limits

  4. Enter the desired time and amount for your limit, and press Save


Desktop

  1. Select Account in the top right corner

  2. Scroll to Help & support and select Responsible Gaming Limits

  3. Select Limits, and scroll to Deposit Limits

  4. Enter the desired time and amount for your limit, and press Save

Spending Limits: the maximum dollar amount that can be spent in a set period

You can also set an Individual Spending Limit which would limit the maximum amount you can spend on an individual contest. For example: if you set a $20 Individual Spending Limit, you will not be able to create a $25 Entry.

Mobile

  1. Head to the Account tab in the lower right corner

  2. Scroll to Preferences and select Responsible Gaming Limits

  3. Select Limits, and scroll to Spending Limits

  4. Enter the desired time and amount for your limit, and press Save


Desktop

  1. Select Account in the top right corner

  2. Scroll to Help & support and select Responsible Gaming Limits

  3. Select Limits, and scroll to Spending Limits

  4. Enter the desired time and amount for your limit, and press Save

Contest Entry Limits: the total amount of contests you can enter in a set period

Contest Entry Limits include all entered contests, even those that you cancel.

Mobile

  1. Head to the Account tab in the lower right corner

  2. Scroll to Preferences and select Responsible Gaming Limits

  3. Select Limits, and scroll to Contest Entry Limits

  4. Enter the desired time and amount for your limit, and press Save


Desktop

  1. Select Account in the top right corner

  2. Scroll to Help & support and select Responsible Gaming Limits

  3. Select Limits, and scroll to Contest Entry Limits

  4. Enter the desired time and amount for your limit, and press Save

Time Limits: the total amount of time you can play each day

Mobile

  1. Head to the Account tab in the lower right corner

  2. Scroll to Preferences and select Responsible Gaming Limits

  3. Select Limits, and scroll to Daily Time Limits

  4. Enter the desired time limit, and press Save


Desktop

  1. Select Account in the top right corner

  2. Scroll to Help & support and select Responsible Gaming Limits

  3. Select Limits, and scroll to Daily Time Limits

  4. Enter the desired time limit, and press Save


FAQs

Can I remove Responsible Gaming Limits?

Once a limit is set, Underdog cannot increase your limit for 3 months (90 days) per regulations and our Terms of Use.

It's the 1st of the month, why can't I make a deposit?

The deposit limit is over a rolling 30-day period, not necessarily the first and last of the month. It'll never truly start back at $0 unless you don't deposit at all for 30 days. With each passing 24 hours, some amount may fall off the limit, freeing up more space for a deposit.

I set this limit by mistake, can it be removed?

We understand this can be frustrating if done by mistake; however, Underdog cannot increase your limit for 3 months (90 days) per regulations and our Terms of Use.

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