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Your Exchange & Why Experiences May Differ

Updated this week

What happened to Crypto.com?

We upgraded the system powering your Predictions. If your account is powered by Kalshi, you're now trading through Underdog Predict β€” which means we manage your account and funds directly instead of through Crypto.com.

If your account is powered by Crypto.com | CDNA, nothing changes for you right now.

What is the relationship between Underdog and Kalshi?

Underdog Predict (UDM, LLC) is a futures commission merchant (FCM) registered with the CFTC and a Member of the NFA. We provide customer accounts and route trades to Kalshi, a CFTC-regulated designated contract market (DCM) where the event contracts are listed. We are an independent company and are not owned by Kalshi.

Why does my experience look different from a friend's?

Underdog offers prediction markets through two different exchanges depending on your account. If you and a friend are trading on different exchanges, you may see slightly different prices on a similar market. Results and settlement can also vary based on each exchange's specific contract rules. Unfortunately, we do not have the ability to switch your current experience.

Why did I have to answer questions and accept new terms?

Because Predictions is now a regulated financial product, there are a few required steps to set up your account, including some questions about your job, income, and trading experience. These are required by regulation and aren't something we can skip or bypass. Once you're through it, you're good to go.

Where can I find the rules for my account?

Rules vary by exchange. Please refer to the rulebook that applies to your account:

For questions about a specific market settlement, see Settlement Issues & Disputes.

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