All withdrawals are typically processed within 48-72 hours after being requested.
This timeframe can vary depending on volume. During high-volume periods, banks may require additional time (up to 3 business days) to update your account. Please note that canceling and re-requesting any withdrawal will reset the processing timeframe.
If it's been longer than 72 hours and you have not received your withdrawal, first check your bank's policy, as some financial institutions may delay posting funds. For delays with online banking withdrawals through Trustly, you can contact Trustly's support directly at their website. Otherwise, reach out to us by clicking the "Contact Support" button in the app for further assistance.