If any location issues persist, you can reach out to us directly by clicking the “Contact Support” button in the app. Be sure to include a screenshot of the error message you're receiving to help us assist you more efficiently.
If you're encountering location-related issues, follow these steps to help resolve the problem:
Restart your phone or app: This can refresh your device or the app and fix temporary glitches.
Toggle Airplane Mode: Turn on Airplane Mode for a few seconds, then turn it off. This can help reset your connection.
Try different network connections: Log in with both Wi-Fi and mobile data to see if the issue persists across networks.
Reinstall the app: Delete the app from your device and reinstall it to ensure you're using the latest version.