A "429" error means that you've hit a rate limit for accessing the Underdog Website/App. This means you've made too many requests in a short period of time. If you are receiving this error, follow the instructions below to resolve this issue.
Common Troubleshooting Steps
Wait for a while: Typically, the rate limit will reset after some time. Wait approximately 30 or more minutes before attempting to access the platform again.
Clear your cache or cookies: Sometimes, stored data can cause issues. Try clearing your browser’s cache and cookies, and then attempt logging in again.
Check your internet service status: If the issue persists, it might be a server-side problem. Check if the service is facing any outages or issues.
Contact customer support: If none of the above works, you may need to reach out to our support team to resolve the issue.