A minimum of $10 is required for any deposit made to the platform. Pre-paid gift cards are not accepted directly by the system, including for Apple Pay transactions.
Once you select the "Deposit Funds" button, you'll see our listed deposit methods:
Trustly is a digital payment provider that offers a bank-independent payment service that makes it possible for consumers to pay directly from their bank account in a fast, simple, and secure way. No registration is needed to use Trustly, and Trustly uses the highest encryption standard available in addition to the bank’s security system. Just sign in with your bank credentials and you'll be able to get started!
PayPal is an online payment system that allows you to send and receive money around the world. You can link your bank account, credit card, debit card, or pre-paid gift card (terms apply depending on the merchant). You can also have a balance in your PayPal account. You'll be prompted to log into your PayPal account to get started!
Customers can deposit via credit card by adding a new card or using a previously saved card. All customers have a max card limit of 5. Increasing your card limit can be requested by contacting our Support team.
iOS customers will also have the ability to deposit with a debit or credit card via Apple Pay. To successfully use Apple Pay for deposits, ensure the following:
Cardholder Name Match: The name on the Apple Pay card must exactly match the name on your Underdog account, including all suffixes or variations like "Jr." or Roman numerals, otherwise the transaction may fail.
No Shared Deposit Sources: The payment card used on Apple Pay should not be shared between accounts, as this is prohibited under Underdog's terms and conditions.
Billing Address Match: The billing address associated with your card must match the address on your Underdog account.
Prepaid Cards Not Accepted: Apple Pay transactions using prepaid cards are not supported. If Apple Pay deposits fail, users can verify these details, try manually adding a payment method, contact their bank, or reach Underdog customer support for assistance. Note that Apple Cash is not accepted on the platform at this time.
If Apple Pay doesn’t work, manually enter your card details in the deposit section. Select the dropdown near the Apple Pay banner, choose "+ Add a new payment method," and follow the steps to complete your deposit.
Cardholder Name Match Requirement
The name on the card must match exactly with your Underdog account name, including suffixes like "Sr." or "Jr." or Roman numerals. Discrepancies can result in failed transactions.
Billing Address Accuracy
Verify that the billing address associated with your credit or debit card matches the one linked to your Underdog account. Inconsistent address details can prevent transactions from being processed successfully.
Troubleshooting: Contact Your Bank
If deposit attempts fail despite all information being accurate, contact your bank to check for account restrictions or holds that could affect transactions.
When to Contact Support
If you continue to experience issues with deposits despite troubleshooting, reach out to Underdog Sports' support team. Provide detailed information about the error and any steps you've already taken to resolve it.